MM
Mbulelo M
1 reviews | Active since Jul 2020
28 Jul 2020, 10:51
Vehicle Finance account
On the 06 March 2020 a paid up letter was issued to me and it indicates that the account is full paid and has been closed.
To this end i'm struggling to receive my debt counseling clearance certificate from my debt review due to Absa having said that there where still monies owed.
It is my wish to get a final confirmation from Absa regarding this matter. I am disappointed and really rethinking my relationship with this bank going forward. I cannot be associated with the bank that treats it's costumers in this way.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
28 Jul 2020, 12:37Dear Mbulelo Mahlathini Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-**********. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Car
Absa's reply28 Jul 2020, 12:37
Official
Dear Mbulelo Mahlathini Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-**********. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Car