1 reviews | Active since Jul 2012
vehicle finance
<p>would like to complain about the bad service i recived from your vehicle finance.I have a check account and overdraft and persopnal loan with absa.But vehicle finance was declined ,i even said i had a considerable deposit to put down.All the consultant said was sorry we cant help!!!!</p> <p> </p> <p>how was my overdrraft and personal loan approved then???</p>
Dear Darren
Thank you for bringing this matter to our attention.
Please provide me with your account or ID number to enable me to log a formal complaint for you.
Kind regards
Claudette
Dear Darren
Thank you for bringing this matter to our attention.
Please provide me with your account or ID number to enable me to log a formal complaint for you.
Kind regards
Claudette
so nobody has even bothered to contact me
i phoned customer care this morning only to be told i need to call claudette which i duely did and left a message for this morning
15h00 no reply ,i then phone again only to be told she has left for the day,is this the way complaints are normally handeled,that i have to phone to see what is being handled..
so basically i have a compliant on top of another complaint!!!!!
so nobody has even bothered to contact me
i phoned customer care this morning only to be told i need to call claudette which i duely did and left a message for this morning
15h00 no reply ,i then phone again only to be told she has left for the day,is this the way complaints are normally handeled,that i have to phone to see what is being handled..
so basically i have a compliant on top of another complaint!!!!!
Dear Darren
Thank you for bringing this matter to our attention. Claudette is off sick but i have made a follow up with the relevant department and will respond back to you.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Darren
Thank you for bringing this matter to our attention. Claudette is off sick but i have made a follow up with the relevant department and will respond back to you.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd