TS
Terry S

1 reviews | Active since Nov 2017

06 Nov 2024, 16:26

Vehicle and asset finance.

@Absa Vehicle and asset finance. I have spoken to Lindiwe in the vehicle assist finance of Absa who i asked to speak to her line manager, she than transferred my call to Lindi. To my surprised its someone who is on the same leave as her. call was then transferred to Stacey Davids who is apparently the manager. Stacey transferred the call to Nadia Spider who for a team leader is extremely rude. I would like to request that my products with Absa be closed. customer service is pathic. ***. Call recording. was requesting

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Replies (1)
Absa
Absa's reply06 Nov 2024, 16:44
Official
Dear Terry
  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***7. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
  
Regards
Pravesh Bejay
Customer Value Management