1 reviews | Active since Jan 2013
VEHICLE ALREADY PAID UP MORE THAN A MONTH AGO.
We have settled our vehicle already on 17/09/2015 and up to date no original documents has been received. I have emailed and tried to phone and eventually when I got through on Friday 16/10/2015 to the legal department because I was directed there I was told they could not assist me because I am not Mr. M. Broodryk. How many times must we forward the proxy letters to ABSA vehicle finance. I am still waiting for Ashwin from the attorneys office to forward me the paid up letter and his contact to deal with at ABSA. you can listen to the voice call on Friday as I was very rude. The 21 days for the vehicle licence expires in 2 days time and who will now be liable for the new licence fees? We need to get our vehicle re-registered. I am also in customer care and you just don't cut off someone trying to get something important like original natis documents.<br> <br> When is ABSA going to deliver our documents as requested previously via email? Always stories.<br> <br> I am getting sick and tired as they never wants to assist me as the vehicle account was on my husbands name but we have sent proxy letters how many times already to ABSA.<br> <br> I NEED CLARITY TODAY STILL!!!
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
