VEHICLE ADMIN DEPARTMENT

On 19 October 2015 i phoned ABSA to find out how I was to proceed to get the vehicle registration papers for my company. <br> I sent all the documents they requested, with cover letters, the works. a few days later I was informed that ABSA cannot find the account number and that I had to pay R325 for each vehicle the needed to trace, as I needed 2 vehicles' papers I paid the R650, each with its own, correct reference number.<br> <br> Emails keep coming in saying that they need some document that i did send with my first email. every time I phone the call center I am told to follow a different route. <br> <br> The latest emails I got said that I should pay R325, EVEN THOUGH THE PROOF OF PAYMENT WAS ATTACHED.<br> <br> It feels as if I'm dealing with a faceless person. No one phones and tell me what is going on and why they need me to resubmit my request time and again, or sends emails that can be rep**** to.<br> <br> The most frustrating thing I have ever encountered while dealing with a bank and VERY disappointing.