Vehicle

Weeks ago a lady phoned me (debt collector), saying they are repossessing my car due to non-payments. This after I told ABSA i will be making smaller payments for now while im waiting for them to look at a restructuring process (this was their suggestion). I was now forced to sell my car after being a faithfull pyaer for allmost 6 years, and the last 5 months struggled to pay the full amount. I thought it was settled after talking to ABSA. To this day they never came back to me about restructuring the last few thousand that needed to be paid. I was forced to sell my car. I paid the outstanding balance in full. A few weeks ago. To now they havent bothered to send me an updated statement after many requests, and they are still deducting money for the installments from my account. DONT YOU CARE ABOUT CUSTOMERS?? DONT YOU READ EMAILS?? Useless. Needless to say I will be closing my account with Absa.