EK
Elizabeth K
1 reviews | Active since Apr 2020
06 May 2020, 18:51
Vechicle
Good day on the 2/05/2020 we phone the customer care nr for assistance for a holidayconvic19 payment they say it will take 48hours we didnt hear from them again and it the 6/05/2020 already
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Replies (1)
Absa's replyOfficial
07 May 2020, 08:34 Dear Fred, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply07 May 2020, 08:34
Official
Dear Fred, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,