CB
Christopher B

1 reviews | Active since Dec 2015

14 Dec 2015, 08:10

Vas Pack Purchase

ABSA bank on the 1/11/2015 and again on the 30/11/2015 authorised a charge of R59 on my platinum cheque account with regards to a Vas Pack Purchase (DragonPass airport lounge service) without my consent. At the start of the year I was also incorrectly billed R59 for a priority pass service which is also a airport lounge charge service which once again I did not register for. This is ********* behaviour from the bank to register me for services without my consent. I have tried calling the customer service department which were not helpful at all. Please can I have this service once again stopped and my money refunded and can ABSA bank stop acting in such an ********* manner in future!<br> <br>

0
Replies (1)
Absa
Absa's reply14 Dec 2015, 13:18
Official
Hello CB14,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd