LP
Lisa P
1 reviews | Active since Aug 2019
02 Nov 2019, 15:31
VAS PACK Deductopn - *****ULANT and ******* DEDUCTIONS and THEFT
I have personally come into an ABSA branch and asked them where this VAS PACK **** was coming from and I was told they have no idea... In the meantime its an ABSA CHARGE for some **** I did NOT sign up for!!! How dare ABSA deduct money monthly from my account without my ****** consent???? I am going to my lawyers with this and sueing the **** out of ABSA for ***** - because thats exactly what it is! I am DISGUSTED that a bank as big and longstanding as ABSA can perform ******* deductions and ***** AND have the sheer audacity to PRETEND they dont know where the charge is originating. SO thats now LIEING, ******* activity, THEFT and *****! My lawyer will have a field day with you...
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Replies (1)Absa's replyOfficial
04 Nov 2019, 12:39Dear Lisa
Thank you for bringing this matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique reference number and an expected timeframe for further update/ resolution via email or contact with you telephonically.
Looking forward to being of service to you.
Kind regards,
Name
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique reference number and an expected timeframe for further update/ resolution via email or contact with you telephonically.
Looking forward to being of service to you.
Kind regards,
Name
Group Customer Care
Absa Bank Ltd
Absa's reply04 Nov 2019, 12:39
Official
Dear Lisa
Thank you for bringing this matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique reference number and an expected timeframe for further update/ resolution via email or contact with you telephonically.
Looking forward to being of service to you.
Kind regards,
Name
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique reference number and an expected timeframe for further update/ resolution via email or contact with you telephonically.
Looking forward to being of service to you.
Kind regards,
Name
Group Customer Care
Absa Bank Ltd
