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Fezeka B
1 reviews | Active since Aug 2022
06 Aug 2022, 07:42
Varsity student in need!!!!
Apple overcharged my subscription and they advised me to ask absa to request a refund. I have been calling and sending lots of emails to absa about my refund request and all they do is send me pillar to post. I am unhappy with the type of service I have been receiving
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Absa's replyOfficial
08 Aug 2022, 11:39Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply08 Aug 2022, 11:39
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,