VN
Vinesh N

1 reviews | Active since Jan 2023

27 Mar 2023, 11:52

V Naidoo

Private banking in Absa is pathetic. Bankers get changed and allocated to you with no communication. Business banking requests are not followed through. Pathetic service

0
Replies (2)
Absa
Absa's reply27 Mar 2023, 12:00
Official
Dear Vinesh Naidoo

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for  your complaint isC-***6 Kind regards,Group Customer Care
Basani Hlungwane

Best regards,

Absa
Absa's reply27 Mar 2023, 14:54
Official
Your concerns are very important to us and we sent you an email requesting you to please briefly tell us what you would like your banker to assist you with. If the issue relates to a business account, kindly provide us with the business account number concerned for us to assist further. Please reply by email. Thank you........

Best regards,