JF
James F
1 reviews | Active since Jul 2009
06 Feb 2018, 10:03
Utterly Useless and ***********!
I am an online cashfocus client. I need to reset my password. Apparently the Internet call centre cannot assist me. They keep transferring me to other departments that cannot assist me as well. They staff seems to be untrained and no-one seems to care about customer service. Unbelievable that they continue to be in business!!
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Replies (2)
Absa's replyOfficial
07 Feb 2018, 09:13Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply07 Feb 2018, 09:13
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
JF
James F's updateReviewer Update
07 Feb 2018, 09:22I work for Thebe Stockbroking. My ID ***. My user loging for cash focus is ***7.
JF
James F's update07 Feb 2018, 09:22
Reviewer Update
I work for Thebe Stockbroking. My ID ***. My user loging for cash focus is ***7.