UTTERLY POOR SERVICE RECEIVED

My wife and I opened platinum cheque accounts at Absa the Grove. We were informed that my wife qualifies to pay 50% less because I opened an account as well- lie nr 1. We were informed that the bank would do all our debit switches and we have to do nothing- lie nr 2. I was informed that I would have access to all lounges at airports- lie nr 3 (as discovered when chased away from the lounges). My cheque and savings accounts were linked. Charges were accumulating and no debit switches made, then I received a notice that I am in arrears. I paid the charges and closed the account in August. On Saturday 10 Oct, Absa canceled the card, leaving me unable to use the card the entire weekend- as they also have no Customer Service over weekends. I went in on Monday to get a new Savings card, and was charged R80, this after they canceled my card initially to link the 2 accounts, and then rendering me without any money for an entire weekend. They changed all my things, deleting my entire internet banking profile with beneficiaries etc. REALLY!!!