SS
Stephan S
1 reviews | Active since May 2015
26 Sept 2017, 00:04
utterly poor service
Good day, I have sent many emails to absa CREDIT CARD DIVISION and they rep**** that they will look into it and after a few emails again they rep**** on 26 june 2017 that my account was closed, but I am still getting statements and the interest are more every time. I have sent them he paid up letter. I have emailed, I have phoned them, but am still getting statements of an active account. THE ACCOUNT IS CLOSED, PLEASE FIX THIS THIS. I AM TIRED OF EMAILING AND CALLING ABSA ....
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Absa's replyOfficial
26 Sept 2017, 10:20Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply26 Sept 2017, 10:20
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,