UTTERLY DISGUSTED !!!!!!!!

<p>Hi</p> <p> </p> <p>i am absolutely shocked and disgusted by the way I have been treated by ABSA !!!!</p> <p> </p> <p>A few weeks ago I app**** on line for a homeloan....</p> <p>I waited and heard nothing.....then I phoned.</p> <p>I was told that there was no application in the system but that someone will contact me to complete an application.</p> <p>In the meantime all the required documentation was sent through.</p> <p>I waited again....a week later I phoned....</p> <p>Eventually I was helped by Roxy Williams....she send me the application forms, we filled them out and returned them. She also informed me that we need not send the supporting documents agin, besides the new ID cards, as they had already been send through...2 weeks earlier.</p> <p>She then emailed asking for updated bank statements for my wife.</p> <p>So now this is almost a month after I app**** online.</p> <p>I explained to her that my wife works, it is very difficult for her to get to the bank and that they already had the bank statements.</p> <p>I was told originally that those were fine and since I was already stuffed around for weeks that they must use what they had.</p> <p>If they had helped me when I first app**** there would not be a problem now.</p> <p> </p> <p>Now I get an email this morning saying the application has been withdrawn as they do not have bank statements !!!!</p> <p> </p> <p>Seriously !!!!!</p> <p> </p> <p>Is this the way ABSA treats clients ?</p>