CG
Chris G
1 reviews | Active since Mar 2009
21 May 2015, 08:21
UTTERLY DISGUSTED!!
It's been well over 10 days and still no sign of my promised Virgin Money card. I called UTI only to find out that Virgin Money has given them the incorrect delivery address details. How is that even possible??? I changed my address details with Virgin Money years ago!!! Why are you still making use of the incorrect address details??? UTI has been trying to deliver the card to an address in Johannesburg - when I in fact live in Durban!!! Absolutely DISGUSTED at this sloppy service - or lack thereof!!!!
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Absa's replyOfficial
21 May 2015, 09:01Hello eldiablo,
We have noted your concerns and we thank you for bringing this matter to our attention.
Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.
Regards,
The Virgin Money Team.
We have noted your concerns and we thank you for bringing this matter to our attention.
Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.
Regards,
The Virgin Money Team.
Best regards,
Absa's reply21 May 2015, 09:01
Official
Hello eldiablo,
We have noted your concerns and we thank you for bringing this matter to our attention.
Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.
Regards,
The Virgin Money Team.
We have noted your concerns and we thank you for bringing this matter to our attention.
Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.
Regards,
The Virgin Money Team.
Best regards,