CR
Corne R
1 reviews | Active since Mar 2018
28 Dec 2018, 12:03
Utterly **** bank and appaling service
**** service. Slow. Understaffed. Callcentre even worse. Refer you to branch even when they know the systems are offline. Banking app always ****ed. Servers down. Utterly **** service from a supposed proffesional big company. Shouldn’t be called Absa. Rather offline bank. Efficiency clearly is not part of their game, neither working servers nor enough staff. ABSA. You are a joke. Go to Nedbank or FNB and go take classes. I know this ranting and raving will go by unnoticed as do all the other responses but I will NEVER refer anyone to Offline bank. Clearly you have enough suckers banking at your offline bank because service gets ****tier and ****tier. Such a shame but guess thats reality
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Replies (1)Absa's replyOfficial
31 Dec 2018, 10:45Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your account or ID number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Thank you for bringing this matter to our attention.
Please provide me with your account or ID number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Absa's reply31 Dec 2018, 10:45
Official
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your account or ID number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Thank you for bringing this matter to our attention.
Please provide me with your account or ID number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
