CR
Corne R

1 reviews | Active since Mar 2018

28 Dec 2018, 12:03

Utterly **** bank and appaling service

**** service. Slow. Understaffed. Callcentre even worse. Refer you to branch even when they know the systems are offline. Banking app always ****ed. Servers down. Utterly **** service from a supposed proffesional big company. Shouldn’t be called Absa. Rather offline bank. Efficiency clearly is not part of their game, neither working servers nor enough staff. ABSA. You are a joke. Go to Nedbank or FNB and go take classes. I know this ranting and raving will go by unnoticed as do all the other responses but I will NEVER refer anyone to Offline bank. Clearly you have enough suckers banking at your offline bank because service gets ****tier and ****tier. Such a shame but guess thats reality

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Replies (1)
Absa
Absa's reply31 Dec 2018, 10:45
Official
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your account or ID number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette