1 reviews | Active since Jan 2015
Utter incompetence of agents.
We, in the name of a Trust, app**** for a home loan from absa. The process started on 17 September 2015. <br> <br> After all the relevant paperwork was completed and sent to the agents, out application was lost 3 times by the home loan department and we had to complete the entire application 3 times. The agents at ABSA home loan that I was in contact with is Loren Ndeza, Buyile Masondo and Tsholofelo Mokgosi. <br> <br> If you apply for a home loan from ABSA and speak to any one of these three individuals, ask for another agent. They are utterly ***********, they ignore emails and can't even complete an application form. <br> <br> My advice is to avoid applying for a home loan with ABSA completely. It is now the 25th of November, and once again I found out that my application has problems and that they need more paperwork that they lost ( this I know because I have sent them the paperwork more that three times ).<br>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
