Utter disregard for customer complaints at Absa Port Elizabeth

<p>ATM at Rink Road St Georges Swallowed ( retained ) my card late in the afternoon, on my drive back home i recieved an SMS informing me a withdrawal of R 3000 had been deducted, given that the banks were closed at the time i send an email and a facebook post to the Absa page informing them of the incident and that i will visit the Greenacres Branch in the morning. I was informed at the Bank that the withdrawal took place at a different ATM ( westbourn road) and that given the nature of this **** it will be ascalated to management, i should log in a client complaint and that the forensic team would look into it.</p> <p> </p> <p>I recieved a call from the Branch manager informing me i was to blame for the incident and Absa is not liable because my PIN was used to withdraw the money. I asked that they send me footage together with a timeline as to when this occured as the camera's would shown that it is physically impossible for me to be in two places at once and given that i cannot teleport i cannot see how this is my fault, please assist because we intrust these banks to keep our money safe and in return they take a fraction our our income ( fractional reserve banking). ABSA RINK STREET </p> <p> </p> <p> </p>