EG
Edgar G
1 reviews | Active since Aug 2015
28 May 2025, 11:18
Usless Forex Department
Forex Department Lately every month I have an issue with the inward clearance of my salary. I have a SSI in place for years already but I have to call from abroad, costing me 100s of Rand, to get someone to release the funds Last month the system was "broken" How many agents are there? They always busy....... and then after 20 min they hang up. Time to look for a more serious bank!!
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Absa's replyOfficial
28 May 2025, 13:47Dear Edgar Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply28 May 2025, 13:47
Official
Dear Edgar Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareVanessa Crowe
Best regards,