Usless bank with awful ***** claim department

<p>In january 2017 there was an online payment made using my card which was followed by a handful more some declined and some successful, i called the ***** line and had my card blocked then went to a branch to get a new one and was charged for it aswel, and investigation was "opened" i then checked up 2 months later only to find out that there was no such case opened, i once again went to a branch over 10 times in order to open a case and was messed around by being told that they need no more documents and upon arriving home get a call form the useless and grumpy employee of absa white river to tell me that i need to bring her documents?????? </p> <p> </p> <p>4 months later im told that i have to ask the company for a refund and that absa will not refund me ???? but i didnt make the payment and it was made to an oversees website http://ordrbuys.com/ which i have never seen before!!!!! now i have to ask them to refund me money that they stole ????!!!!! </p> <p> </p> <p>And you call yourself a bank !! When your ceo has his car ****** does his insurance company/police station tell him to go to whoever stole it and ask for it back??</p> <p> </p> <p>PATHETIC </p>