JS
Judith S

1 reviews | Active since Aug 2017

13 Aug 2017, 10:50

Useless & waste of my time

<p>What a waste of my Saturday! I needed to upgrade my account, as my card expires in 2 weeks. They filled in the wrong info, called me a week later to explain, I went in again, this time to the only branch open on a Sunday, as they phoned me on Saturday, 20minutes before closing time. I went to Menlyn ABSA - they can find no fault I need to go to Woodlands (they messed up, but are closed on a Sunday! Useless). I cannot go in the week as I work late and my card expires now Thursday. So goodbye ABSA. Hallo Standerd Bank. </p>

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Replies (1)
Absa
Absa's reply14 Aug 2017, 11:22
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd