USELESS USELESS USELESS WORST BANK EVER!!!!
Doesnt even deserve one star. They have locked me out of my account for WEEKS over a fica matter. WEEKS!!!!!
They claimed its my fault as THEY sent SMSes and EMAILS saying i had to submit certain documents ages ago. NOT ONE SMS OR EMAIL WAS EVER RECEIVED ABOUT THIS!!.
This is not a joke anymore. ABSA, if hello peter allowed me to curse every single one of the people you have left me to deal with, I would use such obscene words on here to describe them and your business.
Lisa Madikane, Transactional Banker, RBB Commercial Claremont Western Cape - the only one that returns calls and tries to assist but says its not her department.
Vasti Stevens. Relationship Executive, Enterprise Banking - whom lisa said was my banker, never returns my calls or even responds to the emails i send.
I have been locked out of my account from the 18 Aug. It is the 5th now. and they all thing this is a fricken joke. OPEN UP MY DAMN INTERNET BANKING AND LET ME LEAVE YOUR STUPID BANK ONCE AND FOR ALL!!!!
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Absa's replyOfficial
08 Sept 2022, 00:04Dear MR S NATHOO
Thank you for bringing this matter to our attention. Kindly provide us with the Business account number which is locked, and we will log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Your complaint reference number is C-***1.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
Absa's reply08 Sept 2022, 00:04
Official
Dear MR S NATHOO
Thank you for bringing this matter to our attention. Kindly provide us with the Business account number which is locked, and we will log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Your complaint reference number is C-***1.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,