USELESS, UNHELPFUL STAFF MEMBER

Fica compliant sms receiced yet unhelpful receptionist/commissioner of oaths could not again assist. Third Saturday wasted to yet another branch. First visit N1 City could assist but queue too long, 2nd branch canal walk, no commissioner of oaths on duty and 3rd time, table view branch yesterday despite being told by a consultant telephonically during the week,they could assist. We've recently moved and bought a new property, bond, vehicle financing thru Absa. Everybody knows city of Cape Town takes forever to change details and prepaid eskom meter. DO ALL THE BRANCHES WORK OFF DIFFERENT REQUIREMENT MANUALS THAT 2 WLD BE PREPARED TO ASSIST BUT TABLE VIEW UNHELPFUL STAFF MEMBER WOULDN'T. THREE WASTED SATURDAY TIME AND STILL NOT FICAD YET I RECEIVED A SMS I WAS. SHE COULDN'T ANSWER THIS QUESTION EITHER.