Useless Tech support Absa

I have had a poor experience with ABSA support. I delinked my device on the online banking and immediately reported the problem. After 2 and a half weeks repeated calls to the call centre and several visits to the branch I was not assisted. No one knew how to assist me. I had to keep repeating the problem. I was instructed to do the same thing over and over. Consultants at the bank did not assist and I was sent from pillar to post. Bank manager not reachable. I explained that i would be travelling for work and urgently needed the problem sorted and was assured that it would be sorted within 48hors two and half weeks later it is still not sorted.

Absa clearly has no sense of urgency or sense of Customer service.

Very bad technical support . Cannot get immediate tech support.

Seriously considering changing banks. Cannot perform any transactions which require a primary device.