USELESS staff & service

App**** for new c/cards as my surname had changed, in order to do this I had to submit all my FICA docs, all was submitted, credit cards were ordered & collected. A few weeks later i received a call from Absa stating that I had to submit my FICA docs again, i informed the consultant that i handed my docs in, in order to obtain new c/cards, was told they would investigate. Put petrol in on 4 June & could not pay only to find out my account had been blocked & I needed to submit FICA docs so that my acc could be unblocked. Went to the bank & submitted FICA docs again. Today, 23 June my account was blocked again thus meaning that i once again looked like a complete idiot.Called Absa, account was unblocked, swiped my card, did a internet transfer all seemed fine UNTIL i tried to draw money, error \there is a problem with ur card