Useless Staff
The consultants at Rosebank spend hours chatting to their friends and mall cleaners while customers await. The manager just walks around and says nothing. No exaggeration in the hour, I spend my whole lunch watching the nonsense and could not open an account, than God.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
03 Feb 2023, 16:59Dear Rosa Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply03 Feb 2023, 16:59
Official
Dear Rosa Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care