PM
Phume M
1 reviews | Active since May 2016
04 Feb 2022, 09:47
Useless SmartPay device
Have a smartpay device that stopped working about 2 months ago. Calls to merchant services ring unanswered for over an hour. Daily. Still debited for a device that does not work.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
04 Feb 2022, 10:25Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with a valid ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with a valid ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply04 Feb 2022, 10:25
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with a valid ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with a valid ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,