USELESS SEVICE

I HAVE A ABSA BRITISH AIRWAYS CREDIR CARD ON WICH I SHOULD ERN TIER POINTS , EVERY TIME I MAKE A PURCHASE THE BLOCK MY CARD. I HAVE MADE HUNDREDS OF TRIPS TO THE ABSA BRANCH BACK AND FORTH AND NO CUOLD HELP ME, THIS IS THE MOST PETHETIC SERVICE I HAVE SEEN MAYBE I SHOULD CHANCGE MY BANK