Useless service and empty promises @Absa

Useless service by absa bank. An issue on their side has now taken more than 3 weeks to be resolved after I was initially promised it would only take 2-3 days. All my dealings with them, both via social media and branch have been met by more promises and the usual "We understand how frustrating this must be for you" bull! If this is how absa treats their clients (been with them for more than 20 years and have numerous accounts with them), then I will take my business elsewhere after contacting the ombudsman. I have now waited long enough for MY OWN money to be credited back to my account.