Useless service!ABSA/Virgin Money Credit Card Fail

ABSA/Virgin Money team,<br> <br> I app**** for an ABSA Virgin Money credit card in December 2015, only for ABSA to REPEATEDLY send me emails saying \Application Incomplete\". <br> <br> The email goes as follows: <br> <br> from: Cards <br> [Email Removed]<br> date: Wed, Feb 10, 2016 at 12:25 PM<br> subject: Application Incomplete<br> <br> Dear Mr / Mnr RODRIGUES, please note that we have not received the required documents to finalise your credit card application. If we do not receive these documents within the next 2 working days, your application will be withdrawn and a new application will need to be submitted to Absa.<br> <br> Certified Proof Of Address. (PROOF OF ADDRESS NOT CERTIFIED BY COMMISSIONER OF OATHS)<br> Certified Proof Of Identification. (PROOF OF IDENTIFICATION UNACCEPTABLE).<br> <br> I HAVE SENT THE ABOVE TWO DOCUMENTS YESTERDAY, 9 FEB 2016, AND I GOT THE SAME EMAIL AGAIN, AS WELL AS THE NEXT DAY (TODAY 11 FEB 2016).<br> <br> Please let me know if you still want my business, I am EXASPERATED. I am a current Std Bank credit card holder and want to move my business to AVirgin Money as they purportedly offer lower rates and better service - this seems like a fallacy. <br> <br> Frustrated!<br> Alex Rodrigues"