LF
Lorren F
1 reviews | Active since Apr 2013
08 Sept 2020, 08:26
USELESS SERVICE
Absa vehicle! i'm so tired of you! I've been receiving phone calls on a daily bases telling me my account is in arrears, when i ask how, when and why they get back to me saying oh sorry mam you have he payment relief, YES! "we will put a note on the system so we stop calling" 5 different consultants later and still getting the phone calls, i just don't answer them anymore! they call at least 4 times a day! it is frustrating! UPDATE YOUR SYSTEM AND STOP CALLING ME! MY ACCOUNT IS NOT IN ARREARS!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
08 Sept 2020, 11:12Dear Lorren Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply08 Sept 2020, 11:12
Official
Dear Lorren Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care