AO
Anton O

1 reviews | Active since Mar 2009

29 Aug 2018, 10:21

Useless service

What a bunch of jokers. Their online banking looks like it has been developed by primary school children. I have logged numerous issues regarding functionality that does not work and even escalated to the private banking manager. Promises but no luck. They are so *********** in the way that they treat private banking clients that I cannot even begin to fathom how they treat 'normal' customers.

0
Replies (2)
Absa
Absa's reply29 Aug 2018, 14:10
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply29 Aug 2018, 14:54
Official

Good day Mr Oosthuizen,

I am Vanessa Crowe and I will liaise with Paul and our Digital team regarding your concern . Please use the following reference number: ***. This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.

Best regards,