USELESS SERVICE!

It would seem that neither action line, nor personal loans take their jobs very seriously. I have repeatedly asked for my debit order to be moved and every time there is assurances that this will be done, but woe is me, this morning I get that same dreaded message from the bank. I have taken this matter to action line the month before and they said it was resolved. Apparently not! If not even action line takes things seriously anymore what is then to do about the banks service? I am ashamed to have worked for that company and I will share my pains with anyone who is willing to listen. I might be able to save them from experiencing the same problems.