cM
craig M
1 reviews | Active since Nov 2019
23 Nov 2019, 13:25
Useless - No Customer Service
What a useless bank. When we reached out with a problem we were completely ignored! They are worst than the post office. In one week I have had the best (with a builder no less) and the worst experience of my life.
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Absa's replyOfficial
25 Nov 2019, 15:09Dear Craig Mac Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply25 Nov 2019, 15:09
Official
Dear Craig Mac Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care