BN
Brad N

1 reviews | Active since Aug 2012

02 May 2018, 11:47

Useless helpdesk

Tried to call to confirm a branch in Somerset West after 16 mins of holding on with that stupid music i gave up she never even came back online not even to say sry were looking clearly she had no idea so just ignored my call till i hung up. Shocking service.

0
Replies (1)
Absa
Absa's reply02 May 2018, 15:21
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,