Useless debit card remains blocked after 2 weeks.

Good day. I am now at my wits end. App**** for a credit card which is fine. Also app**** for a new debit card and this is where the ongoing stress and drama. The account is blocked and does not work. Went to the branch. Your consultant assured me she would contact me. I won't mention her name on here. I have also contacted customer care. They too assured me I would be contacted. It has now been 2 weeks and I now demand that this matter is resolved without any further delay. I cannot even deposit cash into an ATM on this account. Strangely I transferred money from another account into the Absa account. It cleared but there is still a 0 balance after paying the activation fee. Kindly get this sorted out. It's enough now.