MW
Marc W

1 reviews | Active since Sept 2014

10 May 2016, 14:52

Useless customer service - online

<p>I went to open a SAVINGS ACCOUNT at ABSA Bank Dundee, KZN. I had all the necessary FICA do***ents and my SA P***PORT. The consultant then denied me opening a savings account with a SA P***PORT, and said I need a ID book. (personally, i think she was too lazy to make the effort of opening an account).</p> <p> </p> <p>I then lodge a complaint on ABSA Bank's website to which someone contacted me and said someone will get in touch with me, this is now 3 weeks later, and not a word from ABSA!!!!</p> <p> </p> <p>POOR SERVICE!!!!</p>

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Replies (1)
Absa
Absa's reply12 May 2016, 11:46
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd