JM
Jonathan M

1 reviews | Active since Aug 2009

06 Apr 2016, 09:29

USELESS customer service!!!

After 3 months, I am still trying for Daniel Sekano to do 2 simple things:<br> <br> 1) Update my email address (because ABSA employees can't copy and paste properly when they tried to do it 3 months ago)<br> <br> 2) Send me an updated statement of my account<br> <br> <br> After contacting ABSA again last week, all my emails to Daniel Sekano go ignored.<br> <br> USELESS!!! NO RESPONSE IN A WEEK!!!! DISGUSTING CUSTOMER SERVICE!!!<br> <br> [Email Removed]<br> <br> <br> Can someone fire this guy and get someone else to do this simple request please???

0
Replies (1)
Absa
Absa's reply06 Apr 2016, 12:56
Official
Hello Jonathan d,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd