JM
Jonathan M
1 reviews | Active since Aug 2009
06 Apr 2016, 09:29
USELESS customer service!!!
After 3 months, I am still trying for Daniel Sekano to do 2 simple things:<br> <br> 1) Update my email address (because ABSA employees can't copy and paste properly when they tried to do it 3 months ago)<br> <br> 2) Send me an updated statement of my account<br> <br> <br> After contacting ABSA again last week, all my emails to Daniel Sekano go ignored.<br> <br> USELESS!!! NO RESPONSE IN A WEEK!!!! DISGUSTING CUSTOMER SERVICE!!!<br> <br> [Email Removed]<br> <br> <br> Can someone fire this guy and get someone else to do this simple request please???
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Replies (1)0
Replies (1)Absa's replyOfficial
06 Apr 2016, 12:56Hello Jonathan d,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply06 Apr 2016, 12:56
Official
Hello Jonathan d,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
