Useless Credit Card!

Since logging my last complaint and almost a month later I have still not received any feedback about my credit card the call centre is useless I have gone from waisting 200rand worth of airtime just holding on with no one answering the phone. Not even the branch can help me this is pathetic I really did not expect this from a bank I have been with since I was in school! I cannot believe it I dont even know why I posting this, its not like I will get any response anyway... What a waste!