Useless Business Banker in Centurion

i had the most horrible experience with Ntabeleng Beauty Mahlobogoane a Business Banker at Absa Centurion today. i had booked an appointment via the call centre and was sent a confirmation email with reference number. i got to the branch on time andshe came at 9.20am looking shocked and didnt even introduce herself i asked her who she is. She then is busy lookimgat me while taking me to the room. when we get there she is still looking shovked again, she takes my paper and tries to log on, i told her i am feelingvery unwelcome , she told me we must move to another room. we did. we get to that room and she then says internet bamking is is not instant, its a procdure i explained to her i have been taken on a run around the past days and now i need to be pay my suppliers urgently. i see her atttitude of notgiving a damn and her smirk. i told her to call the manager, she continues on her computer i then demanded her to call the manager, she goes for sometime, then Andre comes i explained, he said he wil escalate my issue. I told him i want to then close my account. he said she can help me to close it. When he leaves she tells me we must move again to another office, i said howmany times must u move me around, she says computers are not working, i said if u had taken the time to prepare ur day u wud know which computers to use. i said i csnt be moved, she said so we will sit here and look into each others eyes?? i told her to call Andre again, she told me hes at the back. i asked her where she just went into one office and left me there so i had to ask a guy to call Andre, i told Andre i dont want to deal with Beauty and to get another banker. THIS BEAUTY IS NOT FIT TO DEAL WITH CUSTOMERS LET ALONE BUSINESS CUSTOMERS . IAM NOT OBLIGED TO KEEP MY ACCOUNT WITH ABSA THERES OTHER OPTIONS AND COMPETITORS. THIS IS RIDICULOUS TO HAVE SUCH A ******* EXPERIENCE IN ONE OF THE BIG 4 BANKS. I AMWRITING THIS INSIDE THE BANK WAITING TO BE ASSISTED AM ALREADY HERE AN HOUR ALREADY JUST TO GET INTERNET BANKING AND CHANGE MY ADDRESS AND PHONE NUMBER. THIS ISUNACCEPTABLE