Useless Banks Useless client service

Useless Bank! This is now the 5th time my account has ***** against it and the bank has no idea what they hell they doing and cant explain how this keeps happening!! I received a new bank card as requested as they blocked my previous one and 2 weeks later that exact card was used to do ***** on my account again!!!! really just really I have not Evan used this card yet but its out there for the public to use? how on earth does this happen really now! and now again I have to report my account being used for ***** 15 days later and I still have no response as to when ill be getting my money back all I get is an automated response an investigator is looking into it and we will get them to contact you..... I am still waiting for this so called investigator to call me.

Really Absa are a bunch of jokes have no idea how to manage clients or a business, Im moving my account over to someone else really this is unacceptable