1 reviews | Active since Nov 2016
USELESS BANK - MIGHT AS WELL SPEED UP THE PROCESS AND CLOSE THEIR DOORS NOW ALREADY
Pathetic. Absolutely NO SERVICE! No one ever answers the phone, nobody at branches can help anyone with ANYTHING. Nothing works, and Everything is WAY over complicated. Literally All they can do is frustrate the Sh%& out of a person...
Why would ANYONE be with such a totally USELESS institution , when there are banks like FNB, that will do EVERYTHING for you to move over to them, you pay Less in Fees, you get a ton of money back every month with eBucks, you get access to SO many free benefits, they are ALWAYS the first with the latest innovation AND receive EXCELLENT Service?
I struggle to comprehend how this ABSA FSP still exists... It definitely wont be for much longer though, that it obvious, unless they manage to find someone who has the s****s and experience to completely repair the brand and rebuild the Ops Department completely... and even that is unlikely.
Thank goodness I'v left that bank LONG ago. But unfortunately some institution's credit cards still ***gy back on the ABSA licences and their systems...
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation as well as detailed explanation of how you would like us to assist you. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation as well as detailed explanation of how you would like us to assist you. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
