SM
Sbonokuhle M
1 reviews | Active since Mar 2021
01 Mar 2021, 16:25
Useless bank
Absa is such a useless bank i have wasted plus minus R100 airtym calling those stupid asses en everytime the call drops because my airtym is gone, while im speaking to a consultant these asses don't even bother calling back yet we are in da middle of a transaction.
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Absa's replyOfficial
02 Mar 2021, 09:37 Dear Sbonokuhle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply02 Mar 2021, 09:37
Official
Dear Sbonokuhle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd