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Pontsho M
1 reviews | Active since Mar 2021
17 Mar 2021, 17:23
Useless bank
I had to pay for the mistake that was not done by me but their system. After banking with them since 2009 and now this. I will be shopping around other banks. They will be kissing me goodbye soon.
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Absa's replyOfficial
18 Mar 2021, 11:25Dear Pontsho Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply18 Mar 2021, 11:25
Official
Dear Pontsho Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care