tM
timothy M

1 reviews | Active since Jul 2011

13 Oct 2015, 11:44

useless bank. credit limit unilaterally decreased

Dear Peter<br> <br> Am so much surprised by the high degree of unprofessionalism and arogancy of absa credit department staff. My credit card limit was reduced without my knowledge. To me this is a clear violation of my rights as a consumer and i will not stop fighting until my limit is restored. How can one just make an unfavourable decision for the other part to accept.??. Absa you need to be professional when you deal with your valued clients because without us you will be just like a small capitec .<br> <br> Am vey disgruntled need my money back in the card

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Replies (1)
Absa
Absa's reply13 Oct 2015, 13:12
Official
Hello mutya1979,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd