Useless bank
They dont even deserve 1 star. I deal with FNB banking regularly and never have to go through the horse***** I have to deal with when calling these idiots.
Extremely ineffecient!!!! never know what they doing, you spend 40-50min on the call with these idiots being transferred from pillar to post. The same queries can get dealt with within minutes with FNB! I got transferred at least 15 times and I have to re-explain the same situation over and over again telling me I need to chat to some alternate department. At least 3 times some agent put me back to general enquiries option only for them to say they cant help you.
What a joke!!! Absa. u guys are honestly the most useless bank I have ever dealt with. Learn from FNB how to handle customer calls and train your damn call centre agents
USELESS!!!!!!!
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
