Useless Bank

Item: Absa
Rating: 1
Author: Dalene S

I paid of m y credit card at the end of March 2026 and since then I'm struggling to receive a paid-up letter and get it removed from my credit report. They are still phoning me every month end and I the n requested the above. They are just useless and when you request the info they just confirm sending it to the correct department and still nothing happens

Helpful (0)

Replies (1)

Absa's replyOfficial

05 Jun 2026, 13:33

Dear Dalene

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.

The reference number for your complaint is C-***7.

Kind regards,
Group Customer Care
Vanessa Crowe

Absa's reply05 Jun 2026, 13:33

Official