VM
Viola M

1 reviews | Active since Jul 2015

18 Jul 2015, 19:00

Useless bank

In June 2015 I received sms' and a call to go to Absa to give my I.D and proof of residence to either Shelly beach/Margate branch or any other Absa branch for Fica purposes.<br> I recently relocated to Port Elizabeth and provided my I.D and residence proof to the branch in Rink street.Everything was sorted,back to normal and my account was unblocked.I deposited and withdrew as normal,no issues.<br> On 10/07/2015 received a sms saying I need to supply the above documents to Absa Shellybeach!!! What the hell! And now today the 18/07/2015 I find out my account is blocked!!! WHAT SYSTEM DOES ABSA USE??? Aren't they supposed to use a central system?WTH!This is a ****** new account,a one year old account.Feeling frustrated.I might just switch banks!

0
Replies (1)
Absa
Absa's reply20 Jul 2015, 10:52
Official
Hello nalz7,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,