EZ
Elzaan Z
1 reviews | Active since Jun 2016
08 Oct 2020, 08:03
Useless Bank
ABSA Bank is pathetic.
No understanding what so ever for any of their clients. One tries to do ones best as circumstances allows it but ja why must they care.
No calls no email correspondence just a sms advising your account is handed over to attorneys and not even stating in the sms what account just an account number. Trying to check on the app what account boom your account is lock please contact your branch
So how in Heaven's name am I suppose to check what account I don't memorize account numbers.
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Absa's replyOfficial
08 Oct 2020, 11:54Dear Elzaan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply08 Oct 2020, 11:54
Official
Dear Elzaan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd